FAQs
Can I share my two day pass with a colleague?
Two day passes are for individual use and can only be used by one person. If you wanted to each attend one day of the conference, you should purchase two individual day passes.
Can I purchase a members pass with my Chartered Institute of Fundraising Organisational membership number?
Membership passes are only available to those who are individual members of the Chartered Institute of Fundraising, not organisational. Your membership number will be required at the time of booking and should begin with a number not a letter.
What payment options are there when booking passes?
You have the option to pay online via our online payment gateway or you can select the option to raise an invoice which will be due for payment within 30 days of the issue date unless otherwise stated.
How do I amend my booking?
You can amend your booking online by using the links provided within your confirmation email. All final name changes must be submitted before 11am on the 19 September. We are unable to accept any name changes after this point.
What is the cancellation policy of my booking?
Full cancellation terms and conditions can be found here.
What measures are in place to ensure my safety?
Everyone attending the event will have agreed to abide by the Chartered Institute of Fundraising Code of Behaviour for Training and Events. Further information on how we take your safety seriously, can be found here.
Can I request to sit with someone at the Awards Gala Dinner?
You can email the scotconf25@conferencecare.com support team with your request however please note we cannot guarantee these will be met.